HostGator is the largest and also the most popular hosting companies in the industry and it offers shared hosting, VPS hosting, dedicated servers, along with managed WordPress hosting plans.
At mrBtc.org, our team has been using Hostgator since 2007, and we have a website that is hosted with them. The beginners can read our detailed review on HostGator to find out if HostGator is the right choice for them or not.
In our complete HostGator review, we will try and put the promises made by this hosting company to test. There are a few specific areas that we look into for the review:
Reliability: Will the website be available 24/7 and also round the year without having any downtime?
Performance: How fast will the user’s website load with HostGator. Our team tests the speed and server response time of the site and assess it.
Customer Support: We as a team count on the technical support of HostGator as a customer.
Features: Do the HostGator offers all the features that the users are in need to build their website.
Pricing: Do they provide the best pricing in the market? Are there any offers or HostGator deals provided so that the users can save the money?
Bottom line: In our HostGator review, we found them to be reliable, fast, and also affordable one with friendly 24/7 customer support.
This is why our team has chosen to recommend HostGator as one of the best WordPress hosting companies and Let’s jump to the more detailed review on it below; which will help the user to figure out if HostGator is the right one for their website.
Cloud hosting is faster and more reliable one than almost any other standard host that the users have ever used in the past. Also, the HostGator is a name that is normally associated with budget hosting; its new cloud service is again a whole different ball game.
Our team has been running tests on the HostGator’s cloud servers for some time now. And what we have been looking at is pretty great which are the Super-fast speeds and the bulletproof uptime.
Also, it won’t cripple the user’s bank balance too because the entry-level package starts at just $10.95 per month. And the users can also knock off another 30% by using the coupon code which makes it to just $7.66 per month.
HostGator Cloud Best Features are:
The HostGator’s cloud hosting has scored an A+ on the Bitcatcha’s speed test. And it was particularly fast in the US region.
Reliability and uptime:
The HostGator has scored a 100% uptime rating. And it keeps things up to date in the background without the users having to worry. It also detects and removes the malware automatically.
If the user starts to experience regular high traffic, then he can click a button to access many resources. It has no downtime and therefore no need to switch the servers or migrate to another site.
Many of the hosts still use an ugly and technical cPanel. But the HostGator offers the slick, easy-to-use dashboard. It is very easy to tweak the things behind the scenes and measure the performance.
The costs start at $7.66 and $10.95, which is cheaper than most of the cloud competitors.
Let’s dive into each of these factors specifically later. But firstly, if the user is ever wondering why “cloud hosting” is different than other options, here’s what they need to know.
What Is Cloud Hosting?
Cloud hosting is nothing but the next level of fast, reliable and affordable hosting. The simple reason for this is that cloud hosting does not rely on one server. It employs hundreds, which is spreading the load across various servers.
The basic problem with shared hosting is that the host is using one server. And they are sharing the same server with countless other websites. If one site gets to a spike of the traffic, it sucks up all the other resources and slows down the performance.
But Cloud hosting solves this kind of problem by using multiple servers. And if one server gets to be overloaded, the host will just flip a switch and change it to the other server. Therefore the uptime and the performance are almost and always better and also flexible.
If the user suddenly gets a spike of traffic and needs several resources, he can get them automatically. The Cloud hosting naturally expands and contracts by depending on what kind of resources they need which is cost-effective.
But with a shared host, they need to pay extra to access these extra resources. With cloud hosting, these extra resources are waiting for them whenever they need them, at no additional cost required.
It is a fast one because cloud hosting tends to eliminate the server overloads, it can also operate even much faster. The cloud hosting will also try to serve the visitors from a location that is close to them, also by helping the site load faster no matter where on the planet it is accessed from.
This is all about cloud hosting is and how it works, let’s have a look at the specifics of HostGator’s service.
HostGator Cloud Highlights:
The best thing about the HostGator is that the users don’t even notice as it is there, which might actually sound strange, but it is the highest praise that web hosts can get. A good host is the one that the user does not even notice. It just quietly keeps the website working very fast, efficient and also smooth.
On the other hand, the user can also know when they have got a poor web host because it always gives them problems.
The HostGator advertises its speed, the expanded resources and an intuitive dashboard as the major features. Therefore our team has put them to test.
As we know that the users are already obsessed with speed here at the Bitcatcha. That is why we have created the Bitcatcha server, speed checker. The speed of the web host matters more than the user thinks because 40% of the people will leave the site if it does not load in three seconds.
But, the HostGator luckily comes out on the top. In the speed test done by our team, the cloud host scored around A+. It has a worldwide average of about 144 ms server response time, which is way faster than Google’s recommended speed which is 200 ms.
Reliability and Uptime:
If the user is relatively new to web hosting, them the uptime figures will all look very similar, because most of them are above 98% for example, and it sounds great. But if we consider this, 98% uptime means that the website can be down for seven days a year which is not good.
It is always recommended that the user looks into for 99.8% of the higher when considering the web host.
This is where HostGator’s uptime is so impressive. Our team has tested a phenomenal 100% uptime over a few months using the HostGator.
Most of the web hosts usually do not consider the user’s experience behind the scenes. They simply use the same old ugly cPanel. It will be great if they are a tech expert and know how to tweak everything from behind the scenes. And most of the people just want a simple and easy-to-use dashboard.
The HostGator offers its users with unmetered bandwidth and storage, which is available even on the cheapest plan, which means that the user can get resources as they need.
If the user gets a spike of traffic, then it is not a problem. Few shared hosts will charge them extra if they go over their allowance. Or worse, their website will just go down.
But with the HostGator cloud hosting, this will not happen. The users can upload as much as content they would like, and enjoy as much as traffic as they can get.
But, the small print “Unmetered” does not always mean “unlimited” in the world of web hosting. According to the HostGator’s Terms & Conditions, the users are limited to bandwidth and storage within the normal operation of either personal or small business website.
If the user’s website suddenly becomes an internet sensation, then he might breach their terms. Having said this, the limits are generous and they are unlikely to go over.
The HostGator Cloud is a super-fast, reliable, and affordable host. It provides a chance for the website owners to get access to the cloud hosting without actually paying a fortune for it.
Pros and Cons of HostGator:
Each web hosting companies have their pros and cons. Some can be lived with, and some cannot be ignored.
Here is the list of few pros and cons of the HostGator that our team has observed:
Reliable hosting: The HostGator guarantees its, users an uptime of 99.99%. If they experience a downtime below that, then they will get back a one month credit on their account.
Generous money–back guarantee: The HostGator offers a 45 days money-back guarantee. Usually, web hosting companies do not offer any kind of money-back guarantee exceeding more than 30 days.
Flexible billing periods: The users can choose between the monthly and the yearly billing periods. The Longer the billing periods are they will get the most discount of it.
Free migration: The HostGator offers a free migration service with all the new accounts. The expert team will transfer the user’s website from their previous host at no extra cost during the first 30 days of the signup.
No free domain: The HostGator does not offer any free domain registration upon sign up, unlike most of the other hosting companies.
Aggressive upselling: The user needs to review the additional services which are pre-selected during the signup process. If they are unsure, then they need to uncheck them anyways. They can always add them later whenever needed.
What would a user do if he signs up for a host and then finds that his website is painfully slow and it often disappears? He would have to switch providers, and this will cost him more money along with a headache.
This is where they need to choose a web hosting company that is reliably fast with a stable performance record in all aspects. But how would they get this information?
Our team has decided to check on HostGator’s performance by running our tests and check out on how well it performed.
HostGator Speed Test Results:
The most important indicator for the performance of any site is the speed. A faster website is good for the users, and it also helps in their SEO rankings.
Few studies suggest that a 1 second delay in loading the page will cost the user 7% fewer conversions, and 11% fewer page views, a 16% decrease in user satisfaction.
For a detailed HostGator review, our team has created a test site to find out how fast the HostGator is.
Our test site was powered by WordPress by making it the default theme. We have also imported some dummy content for the theme development, including the images.
After that, we have used the Pingdom website speed testing tool to run the required tests.
We have observed that our test site has loaded in just under a second for a server in Dallas, Texas which is faster than 94% of all the other tested sites.
And this is a nice outcome but how will a site perform under the peak traffic hours was the point.
To test this we have used a tool called Load Impact which sends virtual users to the website and gradually increases the number of users on the site up to 100 at one time.
HostGator Server Response Time:
The content of the website will significantly affect the page load time. For example, if the users
The website has many images, then it will increase the page loading time which affects the server’s speed test results.
Our team wanted to see how fast the HostGator server will respond.
To test this, we have used a tool called Bitcatcha which works differently than the other website speed testing tools. Bitcha instead of loading the content, it tests the response time only of the server.
It also runs the test three times from multiple locations which are spread all over the world to get an average response time for each of the location.
Our HostGator review site has performed well and the server response time has remained less than a second. In the United States, the response time was merely 37 ms.
Overall, this indicates that the site will load quickly in any part of the world.
HostGator Hosting Plans and Features:
The HostGator offers a variety of hosting plans from where the users can choose which are shared hosting, dedicated servers, cloud hosting, VPS hosting and WordPress hosting plans.
All the plans have features which are rich and are suitable for different budget and for different hosting requirements.
Let us have a look at the HostGator hosting plans and the features;
Shared hosting: Shared hosting is one perfect way to start the new website with a low traffic volume. In the shared hosting environment, the user’s website will share the server resources with other websites hosted on the same server.
Cloud hosting: It is a more reliable upgrade plan to the shared hosting plan. It allows the users to utilize multiple cloud servers and allowing the website to automatically switch to the different server in case of a hardware failure or with high traffic. This plan is more suitable if the user’s website gets frequent traffic spikes.
WordPress hosting: A hosting package that is designed specifically for WordPress powered websites. It is optimized to run on WordPress and can even protect the user’s WordPress site against any other common threats.
VPS (Virtual Private Server) hosting: An upgrade to the shared WordPress hosting is VPS hosting which allows the users to virtually dedicate the resources in the shared environment.
Dedicated server hosting: It is a dedicated server for the user’s website, which means they will have all the resources of the server for themselves. And the downside of it is that they will have to manage the server on their own.
Breakdown of HostGator’s Shared Hosting Plans:
The shared hosting plans are the great ones for new websites and beginners. It allows them to easily set up their website so that they can start working on getting more traffic and on growing their business. The users can later upgrade their hosting plans as their website grows.
The HostGator’s shared hosting plans come in three different levels. All the plans include unlimited storage and unmetered bandwidth. The main difference is that the number of websites the users can host.
Hatchling: In the Hatchling plan it allows the user to host only one website. It includes a 1-click WordPress installer and comes with a few standard sets of features.
Baby: In the Baby plan it allows the user to host any unlimited websites. It includes all the features of the Hatchling plan and they can also use add-ons such as the private SSL.
Business: This plan is suitable for small business websites. It includes the free SSL certificate and a free dedicated IP which the users will need to create an eCommerce website.
HostGator Support and Customer Service
The HostGator runs a 24/7 customer service every day throughout the year.
Its live chat is also particularly good and the users can usually get through to someone within 15 minutes using the live chat method. If the issue is not solvable over the chat session, the support will then assist in opening up a ticket. And the higher level engineer will look into it as soon as possible. They also list the real phone number to reach them on. It is nice to know that there is a direct phone number if the disaster strikes.
Inside the user’s hosting dashboard, they will find a support portal. This portal helps them to find quick answers from the knowledge base which is of 680+ articles and around 500+ video tutorials.
Each account is fully guaranteed by the CEO of HostGator, who is Adam Farrar. If the users ever face a problem with the regular support, then they can ask a ticket to be assigned to Adam. He will respond to each ticket personally assigned to him.
After reading the whole review provided by our team the users might be wondering whether the HostGator is the right choice for their website.
HostGator offers a variety of hosting plans which fit all budgets and requirements. They offer all kinds of tools the users will need to build their website.
Around 2 million customers have already trusted the HostGator. Whether they are a seasoned Internet pro, or just starting with their first website, they will find every necessary tool to bring their website to the next level.
The HostGator also provides few coupons for the beginner users where they get an exclusive 60% off discount and also a free domain with HostGator coupon code.
All they have to do is to click on the link provided and purchase. The discount will then be applied automatically.